About me

Hi, I'm Nicole Harris! I'm a technical writer with a passion for making complex information easy to understand. I specialize in creating clear, concise documentation for software products, hardware systems, and everything in between.

My goal is to help users understand how to use technology to its fullest potential, and to help companies communicate their products and services effectively. On this website, you can learn more about my work, read my writing samples, and get in touch with me to discuss your technical writing needs. Let's work together to create documentation that truly speaks to your audience.

What I do

  • design icon

    Software documentation

    Straightforward yet comprehensive technical docs and wikis.

  • Video games icon

    API Documentation

    Robust and searchable docs for API consumers and producers.

  • mobile app icon

    Internal UX & Process Flows

    Increase time-to-market and employee productivty.

  • camera icon

    Automation

    Automate reporting, ticketing, wiki maintence, and business process.

Testimonials

  • Daniel lewis

    Win Gowland

    Nicole was hired to create a corporate identity. We were very pleased with the work done. She has a lot of experience and is very concerned about the needs of client.

  • Jessica miller

    Eva Flemming

    Nicole consistently delivers well-crafted and informative content. Her ability to effectively communicate complex technical concepts makes her an invaluable asset to any project or team.

  • Emily evans

    Emily evans

    Richard was hired to create a corporate identity. We were very pleased with the work done. She has a lot of experience and is very concerned about the needs of client. Lorem ipsum dolor sit amet, ullamcous cididt consectetur adipiscing elit, seds do et eiusmod tempor incididunt ut laborels dolore magnarels alia.

  • Henry william

    Henry william

    Richard was hired to create a corporate identity. We were very pleased with the work done. She has a lot of experience and is very concerned about the needs of client. Lorem ipsum dolor sit amet, ullamcous cididt consectetur adipiscing elit, seds do et eiusmod tempor incididunt ut laborels dolore magnarels alia.

Resume

Experience

  1. Technical Writer, Warner Bros. Discovery

    Apr 2023 — Present

    Audit and update existing documentation impacted by multiple integration paths while supporting interoperability between all WBD Sports products with cross-product DRI buy-in.

  2. Technical Writer, Silicon Valley Bank

    Sep 2021 — Mar 2023

    Implemented API production pipeline improvements increasing API time-to-market by 17%. Orchestrated, organized, and wrote monthly newsletters sent to top stakeholders.

Education

  1. Georgia Institute of Technology

    B.S. in Computer Science | 2017 — 2021

    Cum Laude | Honors Program | Zell Miller Scholarship | Video games Design Club

Certifications

  1. Certified Professional Technical Communicator (CPTC) - Foundation

    2022

    Measures general knowledge of the techincal writing field and the ability to demonstrate comprehension of concepts, processes, and best practices.

My skills

  • Documentation
    90%
  • Software Development
    55%
  • Project Management
    65%

Blog

Contact

Contact Form